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Gorgias: Partial Email Ingestion Outage for Forwarding via Sendgrid

Impact: majorStatus: resolvedStarted Resolved (2.7 h)1 updateSource: status.gorgias.com (opens in new tab)

Timeline of updates

  1. resolved

    The incident has been fully resolved. Customer impact: New incoming emails via forwarding have been consistently ingested since the fix was deployed. Our team has completed the replay of previously affected emails, and all missed messages are now available in Gorgias. No further action is required from you. Thank you for your patience while we worked to restore full functionality.

From Gorgias’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.gorgias.com (opens in new tab). Gorgias profile · Recent Gorgias incidents · Markdown · JSON