Companies / Gorgias / incidents

Gorgias: Delayed or missing view counts

Affected components: aus-southeast1-fcb9Helpdesk Clusters - aus-southeast1-fcb9Helpdesk - Web AppWeb App

Timeline of updates

1. investigating2026-05-07 02:24 UTC

   We are currently investigating this issue.

2. identified2026-05-07 02:43 UTC

   We are continuing to work on a fix for this issue.

3. monitoring2026-05-07 03:53 UTC

   A fix has been implemented and we are monitoring the results.

4. resolved2026-05-07 04:01 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Gorgias profile · Recent Gorgias incidents · Markdown · JSON