# Gorgias: Delayed or missing view counts

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-07 02:24 UTC · Resolved: 2026-05-07 04:01 UTC · Duration: 1.6 h
- Updates: 4 · Affected components: aus-southeast1-fcb9, Helpdesk Clusters - aus-southeast1-fcb9, Helpdesk - Web App, Web App
- [Vendor status page: https://stspg.io/94h00sxnkz8j](https://stspg.io/94h00sxnkz8j)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **investigating** 2026-05-07 02:24 UTC: We are currently investigating this issue.
- **identified** 2026-05-07 02:43 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2026-05-07 03:53 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-05-07 04:01 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/gorgias/incidents/vh42l7vt7z75 · Markdown: https://rewindex.com/company/gorgias/incidents/vh42l7vt7z75.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/vh42l7vt7z75 · Generated 2026-10-18T09:56:27.981Z