Search

Companies / Gorgias / incidents

Gorgias: AI agent has degraded performances

Impact: majorStatus: resolvedStarted Resolved (30 min)1 updateSource: status.gorgias.com (opens in new tab)

Timeline of updates

  1. resolved

    We sincerely apologize for the recent interruption you experienced with our Recommender service. Our team identified and addressed the high error rate that occurred earlier today. As of now, the service is fully operational. Thank you for your understanding and patience. We appreciate your continued support.

From Gorgias’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.gorgias.com (opens in new tab). Gorgias profile · Recent Gorgias incidents · Markdown · JSON