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Gorgias: Replication lag between Helpdesk database and search engine leads to outdated search results in the customers search feature.

Impact: majorStatus: resolvedStarted Resolved (5.4 h)1 updateSource: status.gorgias.com (opens in new tab)

Timeline of updates

  1. resolved

    This incident has been resolved.

From Gorgias’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.gorgias.com (opens in new tab). Gorgias profile · Recent Gorgias incidents · Markdown · JSON