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Gorgias: Helpdesk Access Issues

Impact: majorStatus: resolvedStarted Resolved (3.0 h)1 updateSource: status.gorgias.com (opens in new tab)

Timeline of updates

  1. resolved

    The maintenance event that caused a database node to restart has been addressed. Our maintenance exclusion workaround is in place and is preventing other clusters from restarting unexpectedly. Everything is stable at this time. We will take the necessary steps to ensure this does not happen again in the future.

From Gorgias’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.gorgias.com (opens in new tab). Gorgias profile · Recent Gorgias incidents · Markdown · JSON