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Gorgias: Partial service disruption due to Cloudflare CDN issues

No impact listedStatus: resolvedStarted Resolved (12 h)1 updatestatus.gorgias.com (opens in new tab)
Part of an outage event

Cloudflare outage, Nov 18, 2025 · 77 vendors, 81 incidents

Gorgias’s incident blames Cloudflare as the cause. (hop 1, posted +1 h 20 min vs the first vendor naming Cloudflare)

“…Partial service disruption due to Cloudflare CDN issues This incident has been resolved.…”

Swipe sideways to see the whole diagram.

Cloudflareown incident not archivedWithin an hour13 vendors, 13 blamed CloudflareStytch, Zed, NordLayer +101 to 4 hours later19 vendors, 19 blamed CloudflareGitLab, Gorgias, Cursor +16Later7 vendors, 7 blamed CloudflareRudderStack, Brex, Maven Central +4Gorgias (this incident)posted +1 h 20 min
Cloudflareown incident not archivedWithin an hour13 vendors, 13 blamedCloudflareStytch, Zed, NordLayer +101 to 4 hours later19 vendors, 19 blamedCloudflareGitLab, Gorgias, Cursor +16Later7 vendors, 7 blamed CloudflareRudderStack, Brex, MavenCentral +4Gorgias (this incident)posted +1 h 20 min
Gorgias is outlined in red. Groups show up to a few vendors each; the event page lists every incident.
Mermaid source
flowchart LR
  root["Cloudflare<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>13 vendors, 13 blamed Cloudflare<br/>Stytch, Zed, NordLayer +10"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>19 vendors, 19 blamed Cloudflare<br/>GitLab, Gorgias, Cursor +16"]:::blames
  root --> h4
  later["Later<br/>7 vendors, 7 blamed Cloudflare<br/>RudderStack, Brex, Maven Central +4"]:::blames
  root --> later
  me["Gorgias (this incident)<br/>posted +1 h 20 min"]:::me
  h4 --- me

Full event: timeline, evidence and all vendors →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.

Timeline of updates

  1. resolved

    This incident has been resolved.

From Gorgias’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.gorgias.com (opens in new tab).

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