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GitLab: Security Reports not loading for some users

Affected components: CI/CD

Timeline of updates

1. identified2026-09-25 18:39 UTC

   Some users are not able to generate security reports in pipelines. We've indetified the cause and are working on mitigation. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

2. identified2026-09-25 19:08 UTC

   No material updates at this time. Mitigation efforts are ongoing. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

3. identified2026-09-25 19:36 UTC

   The team is still working on the fix. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

4. identified2026-09-25 20:09 UTC

   A fix is being implemented and we will update here once it's complete. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

5. identified2026-09-25 20:45 UTC

   The changes we've tried have so far been ineffective. The fix is still in progress. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

6. identified2026-09-25 21:18 UTC

   The team is still working on the fix. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

7. identified2026-09-25 21:54 UTC

   The fix is still being implemented and progress is being made on resolving the problem. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

8. identified2026-09-25 22:26 UTC

   The team continues to work on mitigating the underlying cause of the issue. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

9. monitoring2026-09-25 23:01 UTC

   The fix has been deployed and we're seeing our graphs return to normal. Users should no longer be seeing missing security reports. We'll continue to monitor for now. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

10. resolved2026-09-25 23:56 UTC

    Graphs continue to drop and security report functionality should now be normal. We're resolving this incident. If you have further issues with security reports, please contact support. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

Rewindex changes for this incident

• Major incident: Security Reports not loading for some users 2026-09-25 18:39 UTC

Impact, status and times are the vendor’s own, as last archived. View on status.gitlab.com (opens in new tab). GitLab profile · Recent GitLab incidents · Markdown · JSON