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GitLab: Security Policy Evaluation delays affecting MR approvals

Affected components: Background Processing

Timeline of updates

1. investigating2026-09-10 15:24 UTC

   We are seeing delays in Security Policy Evaluation which are affecting MR approvals. The cause is under investigation. More details in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22904.

2. investigating2026-09-10 16:02 UTC

   Our product team is still working on finding the cause and potential mitigation steps for this issue. More info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22904.

3. investigating2026-09-10 16:34 UTC

   We are still investigating this issue. Users may still experience delays in Security Policy Evaluations, impacting MR approvals. Details in: More info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22904

4. identified2026-09-10 17:20 UTC

   We believe we have identified the underlying problem and are working to implement mitigating changes. More info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22904

5. monitoring2026-09-10 19:21 UTC

   Policy evaluations and MR approvals are executing normally. We're continuing to monitor the situation while working on improvements to prevent this in the future. More: http://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22904

6. resolved2026-09-10 20:10 UTC

   We'll now mark this as resolved while we look at additional changes as preventative measures for the future.

Rewindex changes for this incident

• Major incident: Security Policy Evaluation delays affecting MR approvals 2026-09-10 15:24 UTC

Impact, status and times are the vendor’s own, as last archived. View on status.gitlab.com (opens in new tab). GitLab profile · Recent GitLab incidents · Markdown · JSON