# GitLab: Security Policy Evaluation delays affecting MR approvals

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-10 15:24 UTC · Resolved: 2026-09-10 20:10 UTC · Duration: 4.8 h
- Updates: 6 · Affected components: Background Processing
- [Vendor status page: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6aa2cbbbf6933c04d812dea8](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6aa2cbbbf6933c04d812dea8)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)

## Timeline of updates

- **investigating** 2026-09-10 15:24 UTC: We are seeing delays in Security Policy Evaluation which are affecting MR approvals. The cause is under investigation. More details in https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/22904.
- **investigating** 2026-09-10 16:02 UTC: Our product team is still working on finding the cause and potential mitigation steps for this issue. More info: gitlab.com/gitlab-com/gl-infra/production/-/work\_items/22904.
- **investigating** 2026-09-10 16:34 UTC: We are still investigating this issue. Users may still experience delays in Security Policy Evaluations, impacting MR approvals. Details in: More info: gitlab.com/gitlab-com/gl-infra/production/-/work\_items/22904
- **identified** 2026-09-10 17:20 UTC: We believe we have identified the underlying problem and are working to implement mitigating changes. More info: gitlab.com/gitlab-com/gl-infra/production/-/work\_items/22904
- **monitoring** 2026-09-10 19:21 UTC: Policy evaluations and MR approvals are executing normally. We're continuing to monitor the situation while working on improvements to prevent this in the future. More: http://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/22904
- **resolved** 2026-09-10 20:10 UTC: We'll now mark this as resolved while we look at additional changes as preventative measures for the future.

## Rewindex changes for this incident

- 2026-09-10 15:24 UTC: [Major incident: Security Policy Evaluation delays affecting MR approvals](https://rewindex.com/change/ieb3188399be011.md)


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Canonical: https://rewindex.com/company/gitlab/incidents/6aa2cbbbf6933c04d812dea8 · Markdown: https://rewindex.com/company/gitlab/incidents/6aa2cbbbf6933c04d812dea8.md · JSON: https://rewindex.com/api/v1/companies/gitlab/incidents/6aa2cbbbf6933c04d812dea8 · Generated 2026-10-18T10:24:15.786Z