Changes / GitLab / Security Policy Evaluation delays affecting MR approvals

GitLab: Major incident: Security Policy Evaluation delays affecting MR approvals

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: major (vendor)Changed Detected Source: status.gitlab.com (opens in new tab)

Incident page: full timeline of updates →

What changed

AddedTitle#1
Before: not present
After: Security Policy Evaluation delays affecting MR approvals
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-10 15:24 UTC
AddedResolved time#5
Before: not present
After: 2026-09-10 20:10 UTC
AddedAffected components#6
Before: not present
After: Background Processing
AddedUpdateinvestigating#7
Before: not present
After: We are seeing delays in Security Policy Evaluation which are affecting MR approvals. The cause is under investigation. More details in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22904.
AddedUpdateinvestigating#8
Before: not present
After: Our product team is still working on finding the cause and potential mitigation steps for this issue. More info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22904.
AddedUpdateinvestigating#9
Before: not present
After: We are still investigating this issue. Users may still experience delays in Security Policy Evaluations, impacting MR approvals. Details in: More info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22904
AddedUpdateidentified#10
Before: not present
After: We believe we have identified the underlying problem and are working to implement mitigating changes. More info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22904
AddedUpdatemonitoring#11
Before: not present
After: Policy evaluations and MR approvals are executing normally. We're continuing to monitor the situation while working on improvements to prevent this in the future. More: http://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22904
AddedUpdateresolved#12
Before: not present
After: We'll now mark this as resolved while we look at additional changes as preventative measures for the future.

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History of this incident

When (UTC)ChangeKind
Major incident: Security Policy Evaluation delays affecting MR approvals (this change)Major incident

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