# GitLab: Major incident: Security Policy Evaluation delays affecting MR approvals

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-09-10 15:24 UTC · Detected: 2026-10-18 05:08 UTC
- [Source: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6aa2cbbbf6933c04d812dea8](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6aa2cbbbf6933c04d812dea8)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)
- Versions: before (none: first archived) → after incident\_version:188/6aa2cbbbf6933c04d812dea8@314787605d8f
- Change 1 of 1 for this incident

Incident page (full timeline): [Security Policy Evaluation delays affecting MR approvals](https://rewindex.com/company/gitlab/incidents/6aa2cbbbf6933c04d812dea8.md)
## What changed

**1. Added: Title**

```diff
+ Security Policy Evaluation delays affecting MR approvals
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-10 15:24 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-10 20:10 UTC
```

**6. Added: Affected components**

```diff
+ Background Processing
```

**7. Added: Update** (investigating) · 2026-09-10 15:24 UTC

```diff
+ We are seeing delays in Security Policy Evaluation which are affecting MR approvals. The cause is under investigation. More details in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22904.
```

**8. Added: Update** (investigating) · 2026-09-10 16:02 UTC

```diff
+ Our product team is still working on finding the cause and potential mitigation steps for this issue. More info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22904.
```

**9. Added: Update** (investigating) · 2026-09-10 16:34 UTC

```diff
+ We are still investigating this issue. Users may still experience delays in Security Policy Evaluations, impacting MR approvals. Details in: More info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22904
```

**10. Added: Update** (identified) · 2026-09-10 17:20 UTC

```diff
+ We believe we have identified the underlying problem and are working to implement mitigating changes. More info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22904
```

**11. Added: Update** (monitoring) · 2026-09-10 19:21 UTC

```diff
+ Policy evaluations and MR approvals are executing normally. We're continuing to monitor the situation while working on improvements to prevent this in the future. More: http://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22904
```

**12. Added: Update** (resolved) · 2026-09-10 20:10 UTC

```diff
+ We'll now mark this as resolved while we look at additional changes as preventative measures for the future.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-10 15:24 UTC | Major incident: Security Policy Evaluation delays affecting MR approvals (this change) | major |

All GitLab changes: [timeline](https://rewindex.com/company/gitlab/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ieb3188399be011 · Markdown: https://rewindex.com/change/ieb3188399be011.md · JSON: https://rewindex.com/api/v1/changes/ieb3188399be011 · Generated 2026-10-18T08:47:49.631Z