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GitLab: General slowness and intermittent 502s on Gitlab.com

Affected components: APIWebsite

Timeline of updates

1. investigating2026-08-25 09:59 UTC

   We are currently investigating reports of slowness and 502 errors. More information here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22783

2. investigating2026-08-25 13:43 UTC

   Slowness & 502s have been bursty with not much impact. A revert MR is under way while we are investigating other possible root causes. More information here: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22783

3. monitoring2026-08-25 14:48 UTC

   We have not seen active user impact for several hours and we have identified the possible root cause. We are monitoring for changes. More information here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22783

4. monitoring2026-08-25 18:34 UTC

   We continue to monitor and have not observed any active user impact. We are working towards a permanent fix and will provide our next update once it has been implemented. More information here: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22783

5. resolved2026-08-26 00:12 UTC

   The fix has been implemented and the issue is now resolved. We have not observed any active user impact. More information: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22783

Rewindex changes for this incident

• Major incident: General slowness and intermittent 502s on Gitlab.com 2026-08-25 09:59 UTC

Impact, status and times are the vendor’s own, as last archived. View on status.gitlab.com (opens in new tab). GitLab profile · Recent GitLab incidents · Markdown · JSON