Changes / GitLab / General slowness and intermittent 502s on Gitlab.com
GitLab: Major incident: General slowness and intermittent 502s on Gitlab.com
Summary
Summary pending. The diff below shows exactly what changed.
Major incidentLabel: degradation (model (Jev), 90%)Changed Detected Source: status.gitlab.com (opens in new tab)
Incident page: full timeline of updates →
What changed
Before: not present
After: General slowness and intermittent 502s on Gitlab.com
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-08-25 09:59 UTC
Before: not present
After: 2026-08-26 00:12 UTC
Before: not present
After: API, Website
Before: not present
After: We are currently investigating reports of slowness and 502 errors. More information here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22783
Before: not present
After: Slowness & 502s have been bursty with not much impact. A revert MR is under way while we are investigating other possible root causes. More information here: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22783
Before: not present
After: We have not seen active user impact for several hours and we have identified the possible root cause. We are monitoring for changes. More information here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22783
Before: not present
After: We continue to monitor and have not observed any active user impact. We are working towards a permanent fix and will provide our next update once it has been implemented. More information here: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22783
Before: not present
After: The fix has been implemented and the issue is now resolved. We have not observed any active user impact. More information: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22783
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: General slowness and intermittent 502s on Gitlab.com (this change) | Major incident |