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GitLab: Issue with processing CI jobs

Affected components: CI/CDCI/CD - Hosted runners on Linux

Timeline of updates

1. investigating2026-06-05 11:58 UTC

   We are investigating an issue where CI jobs are not processing. For more info, see: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22256

2. identified2026-06-05 12:08 UTC

   We have identified a recent change as a possible root cause and we are working on rolling back the change. For more info, see: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22256

3. identified2026-06-05 12:51 UTC

   We are still working on rolling back the change that we believe is the root cause. This issue impacts GitLab Hosted Runners and Hosted Runners on Linux. For more info, see: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22256

4. identified2026-06-05 12:53 UTC

   We are still working on rolling back the change that we believe is the root cause. This issue impacts GitLab Hosted Runners and Hosted Runners on Linux. For more info, see: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22256

5. identified2026-06-05 13:04 UTC

   The change has been reverted and we are seeing that error rates are recovering. For more info, see: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22256

6. monitoring2026-06-05 13:15 UTC

   Error rates have recovered back to normal levels and we started processing jobs again. We expect that the job queue should be processed over the next 30 minutes. For more info, see: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22256

7. resolved2026-06-05 13:46 UTC

   The job queue is now cleared and we do not expect any further customer impact. This is considered resolved. For more info, see: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22256

Rewindex changes for this incident

• Major incident: Issue with processing CI jobs 2026-06-05 11:58 UTC

Impact, status and times are the vendor’s own, as last archived. View on status.gitlab.com (opens in new tab). GitLab profile · Recent GitLab incidents · Markdown · JSON