Changes / GitLab / Issue with processing CI jobs
GitLab: Major incident: Issue with processing CI jobs
Summary
Summary pending. The diff below shows exactly what changed.
Major incidentLabel: outage (model (Jev), 79%)Changed Detected Source: status.gitlab.com (opens in new tab)
Incident page: full timeline of updates →
What changed
Before: not present
After: Issue with processing CI jobs
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After: major
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After: resolved
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After: 2026-06-05 11:58 UTC
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After: 2026-06-05 13:46 UTC
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After: CI/CD, CI/CD - Hosted runners on Linux
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After: We are investigating an issue where CI jobs are not processing. For more info, see: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22256
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After: We have identified a recent change as a possible root cause and we are working on rolling back the change. For more info, see: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22256
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After: We are still working on rolling back the change that we believe is the root cause. This issue impacts GitLab Hosted Runners and Hosted Runners on Linux. For more info, see: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22256
Before: not present
After: We are still working on rolling back the change that we believe is the root cause. This issue impacts GitLab Hosted Runners and Hosted Runners on Linux. For more info, see: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22256
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After: The change has been reverted and we are seeing that error rates are recovering. For more info, see: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22256
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After: Error rates have recovered back to normal levels and we started processing jobs again. We expect that the job queue should be processed over the next 30 minutes. For more info, see: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22256
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After: The job queue is now cleared and we do not expect any further customer impact. This is considered resolved. For more info, see: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22256
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Issue with processing CI jobs (this change) | Major incident |