# GitLab: Issue with processing CI jobs

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-06-05 11:58 UTC · Resolved: 2026-06-05 13:46 UTC · Duration: 1.8 h
- Updates: 7 · Affected components: CI/CD, CI/CD - Hosted runners on Linux
- [Vendor status page: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6a22b9f2768fe205bd42f090](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6a22b9f2768fe205bd42f090)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)

## Timeline of updates

- **investigating** 2026-06-05 11:58 UTC: We are investigating an issue where CI jobs are not processing. For more info, see: https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/22256
- **identified** 2026-06-05 12:08 UTC: We have identified a recent change as a possible root cause and we are working on rolling back the change. For more info, see: https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/22256
- **identified** 2026-06-05 12:51 UTC: We are still working on rolling back the change that we believe is the root cause. This issue impacts GitLab Hosted Runners and Hosted Runners on Linux. For more info, see: https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/22256
- **identified** 2026-06-05 12:53 UTC: We are still working on rolling back the change that we believe is the root cause. This issue impacts GitLab Hosted Runners and Hosted Runners on Linux. For more info, see: https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/22256
- **identified** 2026-06-05 13:04 UTC: The change has been reverted and we are seeing that error rates are recovering. For more info, see: https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/22256
- **monitoring** 2026-06-05 13:15 UTC: Error rates have recovered back to normal levels and we started processing jobs again. We expect that the job queue should be processed over the next 30 minutes. For more info, see: https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/22256
- **resolved** 2026-06-05 13:46 UTC: The job queue is now cleared and we do not expect any further customer impact. This is considered resolved. For more info, see: https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/22256

## Rewindex changes for this incident

- 2026-06-05 11:58 UTC: [Major incident: Issue with processing CI jobs](https://rewindex.com/change/ic4fd23f51558fd.md)


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Canonical: https://rewindex.com/company/gitlab/incidents/6a22b9f2768fe205bd42f090 · Markdown: https://rewindex.com/company/gitlab/incidents/6a22b9f2768fe205bd42f090.md · JSON: https://rewindex.com/api/v1/companies/gitlab/incidents/6a22b9f2768fe205bd42f090 · Generated 2026-10-18T11:25:32.349Z