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GitLab: Users reporting 403 Forbidden responses when downloading NuGet packages

Affected components: APIWebsite

Timeline of updates

1. identified2026-03-11 03:29 UTC

   Starting from approximately 08:00 UTC on 2026-03-10, multiple users were unable to download NuGet packages due to 403 Forbidden errors. We have identified the cause, and are going through the process of reverting the MR.

2. monitoring2026-03-11 16:51 UTC

   The MR in question has been reverted and error rates have decreased. We are currently monitoring this endpoint.

3. resolved2026-03-11 19:32 UTC

   The revert has deployed and we are no longer observing 403 Forbidden responses when downloading packages. We are resolving this incident.

Rewindex changes for this incident

• Major incident: Users reporting 403 Forbidden responses when downloading NuGet packages 2026-03-11 03:29 UTC

Impact, status and times are the vendor’s own, as last archived. View on status.gitlab.com (opens in new tab). GitLab profile · Recent GitLab incidents · Markdown · JSON