Changes / GitLab / Users reporting 403 Forbidden responses when downloading NuGet packages
GitLab: Major incident: Users reporting 403 Forbidden responses when downloading NuGet packages
Summary
Summary pending. The diff below shows exactly what changed.
Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: status.gitlab.com (opens in new tab)
Incident page: full timeline of updates →
What changed
Before: not present
After: Users reporting 403 Forbidden responses when downloading NuGet packages
Before: not present
After: major
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After: resolved
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After: 2026-03-11 03:29 UTC
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After: 2026-03-11 19:32 UTC
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After: API, Website
Before: not present
After: Starting from approximately 08:00 UTC on 2026-03-10, multiple users were unable to download NuGet packages due to 403 Forbidden errors. We have identified the cause, and are going through the process of reverting the MR.
Before: not present
After: The MR in question has been reverted and error rates have decreased. We are currently monitoring this endpoint.
Before: not present
After: The revert has deployed and we are no longer observing 403 Forbidden responses when downloading packages. We are resolving this incident.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Users reporting 403 Forbidden responses when downloading NuGet packages (this change) | Major incident |