# GitLab: Users reporting 403 Forbidden responses when downloading NuGet packages

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-03-11 03:29 UTC · Resolved: 2026-03-11 19:32 UTC · Duration: 16 h
- Updates: 3 · Affected components: API, Website
- [Vendor status page: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/69b0e18e9c6a840a18b041b5](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/69b0e18e9c6a840a18b041b5)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)

## Timeline of updates

- **identified** 2026-03-11 03:29 UTC: Starting from approximately 08:00 UTC on 2026-03-10, multiple users were unable to download NuGet packages due to 403 Forbidden errors. We have identified the cause, and are going through the process of reverting the MR.
- **monitoring** 2026-03-11 16:51 UTC: The MR in question has been reverted and error rates have decreased. We are currently monitoring this endpoint.
- **resolved** 2026-03-11 19:32 UTC: The revert has deployed and we are no longer observing 403 Forbidden responses when downloading packages. We are resolving this incident.

## Rewindex changes for this incident

- 2026-03-11 03:29 UTC: [Major incident: Users reporting 403 Forbidden responses when downloading NuGet packages](https://rewindex.com/change/i8689ef66f7b667.md)


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Canonical: https://rewindex.com/company/gitlab/incidents/69b0e18e9c6a840a18b041b5 · Markdown: https://rewindex.com/company/gitlab/incidents/69b0e18e9c6a840a18b041b5.md · JSON: https://rewindex.com/api/v1/companies/gitlab/incidents/69b0e18e9c6a840a18b041b5 · Generated 2026-10-18T11:26:33.692Z