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GitLab: Error updating group Duo settings

Affected components: Website

Timeline of updates

1. identified2026-01-23 20:20 UTC

   We are aware of an error occurring when attempting to update Duo settings for groups on GitLab.com. We have identified the problematic change and are working on a revert. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21138

2. identified2026-01-23 21:27 UTC

   A revert MR has been merged and we are working to get this deployed to production. This may take up to 5 hours or more. Details in: gitlab.com/gitlab-com/gl-infra/production/-/issues/21138

3. identified2026-01-23 22:30 UTC

   A partial workaround to this error is available: Duo availability for a group can be updated via the API. Please see the following comment in the production issue for important details and limitations: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/21138#note_3031631633

4. resolved2026-01-24 02:27 UTC

   A fix has now been deployed, and the issue is resolved. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/21138

Rewindex changes for this incident

• Major incident: Error updating group Duo settings 2026-01-23 20:20 UTC

Impact, status and times are the vendor’s own, as last archived. View on status.gitlab.com (opens in new tab). GitLab profile · Recent GitLab incidents · Markdown · JSON