# GitLab: Error updating group Duo settings

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-01-23 20:20 UTC · Resolved: 2026-01-24 02:27 UTC · Duration: 6.1 h
- Updates: 4 · Affected components: Website
- [Vendor status page: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6973d820b4db2704d6ca40fa](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6973d820b4db2704d6ca40fa)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)

## Timeline of updates

- **identified** 2026-01-23 20:20 UTC: We are aware of an error occurring when attempting to update Duo settings for groups on GitLab.com. We have identified the problematic change and are working on a revert. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/21138
- **identified** 2026-01-23 21:27 UTC: A revert MR has been merged and we are working to get this deployed to production. This may take up to 5 hours or more. Details in: gitlab.com/gitlab-com/gl-infra/production/-/issues/21138
- **identified** 2026-01-23 22:30 UTC: A partial workaround to this error is available: Duo availability for a group can be updated via the API. Please see the following comment in the production issue for important details and limitations: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/21138\#note\_3031631633
- **resolved** 2026-01-24 02:27 UTC: A fix has now been deployed, and the issue is resolved. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/21138

## Rewindex changes for this incident

- 2026-01-23 20:20 UTC: [Major incident: Error updating group Duo settings](https://rewindex.com/change/i5635f26dca2047.md)


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Canonical: https://rewindex.com/company/gitlab/incidents/6973d820b4db2704d6ca40fa · Markdown: https://rewindex.com/company/gitlab/incidents/6973d820b4db2704d6ca40fa.md · JSON: https://rewindex.com/api/v1/companies/gitlab/incidents/6973d820b4db2704d6ca40fa · Generated 2026-10-18T09:35:07.576Z