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GitLab: Increase in errors when using SSH signatures

Affected components: APIWebsite

Timeline of updates

1. identified2025-12-10 15:01 UTC

   We are seeing an increase in 500 errors from the SSH signature endpoints affecting commit-related pages for projects using SSH-signed commits. A possible workaround is to use `git pull` and work locally. Details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20989

2. identified2025-12-10 15:31 UTC

   We are in the process of deploying the fix and are expecting this to take 4+ hours to complete. For full details, see https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20989

3. identified2025-12-10 20:05 UTC

   Deployment of the fix is ongoing and we estimate it will be ~4 hours until it is fully available. Details on a workaround for projects with SSH-signed commits in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20989.

4. resolved2025-12-11 02:21 UTC

   The deployment for the fix for SSH signature endpoint errors has completed. Please see https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20989 for details.

Rewindex changes for this incident

• Major incident: Increase in errors when using SSH signatures 2025-12-10 15:01 UTC

Impact, status and times are the vendor’s own, as last archived. View on status.gitlab.com (opens in new tab). GitLab profile · Recent GitLab incidents · Markdown · JSON