# GitLab: Increase in errors when using SSH signatures

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-12-10 15:01 UTC · Resolved: 2025-12-11 02:21 UTC · Duration: 11 h
- Updates: 4 · Affected components: API, Website
- [Vendor status page: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/69398b5d6237cb05e7498ada](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/69398b5d6237cb05e7498ada)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)

## Timeline of updates

- **identified** 2025-12-10 15:01 UTC: We are seeing an increase in 500 errors from the SSH signature endpoints affecting commit-related pages for projects using SSH-signed commits. A possible workaround is to use \`git pull\` and work locally. Details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20989
- **identified** 2025-12-10 15:31 UTC: We are in the process of deploying the fix and are expecting this to take 4+ hours to complete. For full details, see https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20989
- **identified** 2025-12-10 20:05 UTC: Deployment of the fix is ongoing and we estimate it will be ~4 hours until it is fully available. Details on a workaround for projects with SSH-signed commits in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20989.
- **resolved** 2025-12-11 02:21 UTC: The deployment for the fix for SSH signature endpoint errors has completed. Please see https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20989 for details.

## Rewindex changes for this incident

- 2025-12-10 15:01 UTC: [Major incident: Increase in errors when using SSH signatures](https://rewindex.com/change/i8a2d434829c876.md)


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Canonical: https://rewindex.com/company/gitlab/incidents/69398b5d6237cb05e7498ada · Markdown: https://rewindex.com/company/gitlab/incidents/69398b5d6237cb05e7498ada.md · JSON: https://rewindex.com/api/v1/companies/gitlab/incidents/69398b5d6237cb05e7498ada · Generated 2026-10-18T11:26:14.347Z