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GitLab: Mac OS runners can't create cache after upgrade

Affected components: CI/CD - Hosted runners on macOS

Timeline of updates

1. investigating2025-11-14 04:51 UTC

   We have received reports that some MacOS GitLab Runners have been unable to create CI caches following a version update earlier today. We are in the process of rolling back the update. See https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20841 for more details

2. monitoring2025-11-14 05:28 UTC

   The affected MacOS Runners have been rolled back to a previous version and they have resumed creating CI caches. We will continue to monitor the Runners to ensure the matter is resolved. Further info: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20841

3. resolved2025-11-14 07:55 UTC

   We have received no further reports of MacOS Runners failing to create CI caches so this incident is being marked as resolved. For more info see: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20841

Rewindex changes for this incident

• Major incident: Mac OS runners can't create cache after upgrade 2025-11-14 04:51 UTC

Impact, status and times are the vendor’s own, as last archived. View on status.gitlab.com (opens in new tab). GitLab profile · Recent GitLab incidents · Markdown · JSON