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GitLab: GitLab CI/CD jobs not running

Affected components: CI/CDCI/CD - Hosted runners for GitLab community contributionsCI/CD - Hosted runners on LinuxCI/CD - Hosted runners on macOSCI/CD - Hosted runners on WindowsCI/CD - Self-managed runners

Timeline of updates

1. investigating2025-09-23 01:36 UTC

   Our team has identified a problem that is preventing CI jobs from being executed. We are working to fix the problem, and will update in the next 30 minutes. More details here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20592.

2. identified2025-09-23 02:08 UTC

   We have identified the issue and are working to resolve it now. There will be an update in the next 30 minutes. See https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20592 for more details.

3. identified2025-09-23 02:29 UTC

   The configuration change to address the problem is in progress, and our team is monitoring the deployment. See https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20592 for more details.

4. monitoring2025-09-23 02:43 UTC

   The change has been deployed and CI Jobs have started to recover. The team is continuing to monitor the improvement. See https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20592 for more details.

5. resolved2025-09-23 04:37 UTC

   Our monitoring shows that CI job functionality has fully recovered. See gitlab.com/gitlab-com/gl-infra/production/-/issues/20592 for more details.

Rewindex changes for this incident

• Critical incident: GitLab CI/CD jobs not running 2025-09-23 01:36 UTC

Impact, status and times are the vendor’s own, as last archived. View on status.gitlab.com (opens in new tab). GitLab profile · Recent GitLab incidents · Markdown · JSON