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GitLab: Duo Agentic chat not working in web
Affected components: GitLab Duo
Timeline of updates
- identified
We are currently seeing increased errors and availability issues with the GitLab Duo Agentic chat when using the GitLab web interface. Regular GitLab Duo Chat is unaffected. We have identified the issue and preparing a fix. For further details please see https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20424
- monitoring
The fix has been merged and we are seeing signs of recovery. We are now monitoring. For further details please see https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20424
- resolved
We are no longer seeing errors related to GitLab Duo Agentic chat. This incident is resolved. More information in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20424
Rewindex changes for this incident
- Major incident: Duo Agentic chat not working in web 2025-08-25 08:06 UTC
Impact, status and times are the vendor’s own, as last archived. View on status.gitlab.com (opens in new tab). GitLab profile · Recent GitLab incidents · Markdown · JSON