GitHub: Disruption with Git SSH
Timeline of updates
- resolved
On September 16, 2024, between 13:24 UTC and 14:28 UTC, the Git Operations service experienced a degradation, leading to intermittent SSH connection drops. The overall SSH error rate during this period was 0.0005%, with a peak error rate of 0.3%. The root cause was traced to a regression in the service reload mechanism, which resulted in SSH hosts dropping connections on an hourly basis. As SSH hosts were rebooted for routine security updates, the issue progressively affected more hosts. To mitigate the impact, we removed the affected hosts from production traffic. The SSH regression has since been identified and resolved, with all SSH hosts fully restored. Additionally, we have implemented new monitoring to alert us of any SSH connection refusals moving forward.
From GitHub’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
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Cite this
Status incident (vendor impact label: minor) posted by GitHub, started 2024-09-16 13:29 UTC, resolved after 59 min, 1 update(s).
- Title
- Disruption with Git SSH
- Vendor
- GitHub
- Date
- URL
- https://rewindex.com/company/github/incidents/r3x7x31k7nn1
GitHub profileRecent GitHub incidentsAll outages on September 16, 2024GitHub in September 2024MarkdownJSON