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GitHub: Incident with Git Operations

MinorStatus: resolvedStarted Resolved (38 min)1 updatewww.githubstatus.com (opens in new tab)

Timeline of updates

  1. resolved

    On September 25, 2024 from 14:31 UTC to 15:06 UTC the Git Operations service experienced a degradation, leading to 1,381,993 failed git operations. The overall error rate during this period was 4.2%, with a peak error rate of 12.5%. The root cause was traced to a bug in a build script for a component that runs on the file servers that host git repository data. The build script incurred an error that did not cause the overall build process to fail, resulting in a faulty set of artifacts being deployed to production. To mitigate the impact, we rolled back the affecting deployment. To prevent further occurrences of this cause in the future, we will be addressing the underlying cause of the ignored build failure and improving metrics and alerting for the resulting production failure scenarios.

From GitHub’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on www.githubstatus.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by GitHub, started 2024-09-25 15:25 UTC, resolved after 38 min, 1 update(s).

Title
Incident with Git Operations
Vendor
GitHub
Date
URL
https://rewindex.com/company/github/incidents/q3xqwmcxzkqq

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