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GitHub: Degraded Performance for GitHub Actions MacOS Runners

MinorStatus: resolvedStarted Resolved (8.9 h)1 updatewww.githubstatus.com (opens in new tab)

Timeline of updates

  1. resolved

    On October 1, 2025 between 07:00 UTC and 17:20 UTC, Mac hosted runner capacity for Actions was degraded, leading to timed out jobs and long queue times. On average, the error rate was 46% and peaked at 96% of requests to the service. XL and Intel runners recovered by 10:10 UTC, with the other types taking longer to recover. The degraded capacity was triggered by a scheduled event at 07:00 UTC that led to a permission failure on Mac runner hosts, blocking reimage operations. The permission issue was resolved by 9:41 UTC, but the recovery of available runners took longer than expected due to a combination of backoff logic slowing backend operations and some hosts needing state resets. We deployed changes immediately following the incident to address the scheduled event and ensure that similar failures will not block critical operations in the future. We are also working to reduce the end-to-end time for self-healing of offline hosts for quicker full recovery of future capacity or host events.

From GitHub’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on www.githubstatus.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by GitHub, started 2025-10-01 07:59 UTC, resolved after 8.9 h, 1 update(s).

Title
Degraded Performance for GitHub Actions MacOS Runners
Vendor
GitHub
Date
URL
https://rewindex.com/company/github/incidents/071h21gptcp0

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