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GitHub Copilot: Actions Larger Runner Jobs for some customers may be slow to start

MinorStatus: resolvedStarted Resolved (55 min)3 updatesstspg.io (opens in new tab)

Timeline of updates

  1. investigating

    We are investigating reports of impacted performance for some GitHub services.

  2. monitoring

    The degradation has been mitigated. We are monitoring to ensure stability.

  3. resolved

    On September 14, 2026, between 16:10 and 19:01 UTC, some customers using GitHub Actions larger runners experienced longer-than-normal wait times for jobs to start. During this period, 5.7% of larger-runner jobs were affected.

    A routine expansion of our compute capacity exposed a bug in how our provisioning system handled capacity records when selecting where to create runner virtual machines. This slowed the creation of new runners, leaving insufficient runner capacity to start affected jobs promptly.

    We restored normal provisioning by correcting the affected capacity records. We have fixed the underlying capacity-selection bug to prevent this failure from recurring. We have also added alerts for VM-record creation failures associated with this capacity issue.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by GitHub Copilot, started 2026-09-14 18:40 UTC, resolved after 55 min, 3 update(s).

Title
Actions Larger Runner Jobs for some customers may be slow to start
Vendor
GitHub Copilot
Date
URL
https://rewindex.com/company/github-copilot/incidents/kzh5j0mt7qwc

GitHub Copilot profileRecent GitHub Copilot incidentsAll outages on September 14, 2026GitHub Copilot in September 2026MarkdownJSON