Companies/GitHub Copilot/Incidents

GitHub Copilot: Code search experiencing degraded performance

Timeline of updates

1. resolved2026-02-24 00:46 UTC

   Between 2026-02-23 19:10 and 2026-02-24 00:46 UTC, all lexical code search queries in GitHub.com and the code search API were significantly slowed, and during this incident, between 5 and 10% of search queries timed out. This was caused by a single customer who had created a network of hundreds of orchestrated accounts which searched with a uniquely expensive search query. This search query concentrated load on a single hot shard within the search index, slowing down all queries. After we identified the source of the load and stopped the traffic, latency returned to normal. To avoid this situation occurring again in the future, we are making a number of improvements to our systems, including: improved rate limiting that accounts for highly skewed load on hot shards, improved system resilience for when a small number of shards time out, improved tooling to recognize abusive actors, and capabilities that will allow us to shed load on a single shard in emergencies.

From GitHub Copilot’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on www.githubstatus.com (opens in new tab).

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