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GitHub Copilot: Disruption with GitHub services

MinorStatus: resolvedStarted Resolved (39 min)1 updatewww.githubstatus.com (opens in new tab)

Timeline of updates

  1. resolved

    On July 02, 2024, between 18:21 UTC and 19:24 UTC the code search service was degraded and returned elevated 500 HTTP status responses. On average, the error rate was 38% of code search requests. This was due to a bad deployment causing some user's rate limit calculations to error while processing code search requests. This impacted approximately 2,000 users. We mitigated the incident by rolling back the bad deployment along with resetting rate limits for all users. We have identified and implemented updates in the testing of rate limit calculations to prevent this problem from happening again, and clarified deployment processes for verification before a full production rollout to minimize impact in the future.

From GitHub Copilot’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on www.githubstatus.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by GitHub Copilot, started 2024-07-02 18:45 UTC, resolved after 39 min, 1 update(s).

Title
Disruption with GitHub services
Vendor
GitHub Copilot
Date
URL
https://rewindex.com/company/github-copilot/incidents/5dvz23w3gl38

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