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Stream (GetStream): Video - high error rate on Join call API (Mumbai)

No impact listedStatus: resolvedStarted Resolved (4.2 h)2 updatesstspg.io (opens in new tab)

Affected components: Joining CallsVideo - Joining Calls

Timeline of updates

  1. monitoring

    Between 12:35 and 12:51 UTC, our API layer experienced a downtime in the Mumbai region due to increased system load. We are currently investigating the incident and implementing a patch. During this time API requests to join calls returned a 5xx response.

  2. resolved

    Our team deployed a patch to the affected system and the incident has been resolved

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How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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