CompaniesStream (GetStream)Incidents
Stream (GetStream): High error rate on Chat API service in us-east
Affected components: Chat - us-eastus-east
Timeline of updates
- identified
One of our shards in the us-east region is experiencing an issue with the underlying database storage. Our team is actively working to restore the service.
- monitoring
The issue is being resolved, and our team is closely monitoring the database.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
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