Rewindex

CompaniesStream (GetStream)Incidents

Stream (GetStream): Realtime Redis Failover

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestspg.io (opens in new tab)

Affected components: PersonalizationRealtime notifications

Timeline of updates

  1. resolved

    Our distributed realtime cluster uses Redis (on Elasticache) for state management. A failover of the Elasticache cluster caused realtime to be unavailable for 7 minutes. This issue has been resolved and we're investigating why the failover took 7 minutes. This impacted customers using Stream's websocket, SQS or Webhook firehose systems.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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