# Stream (GetStream): Realtime Redis Failover

- Impact (vendor’s label): none
- Status: resolved
- Started: 2018-08-08 01:09 UTC · Resolved: 2018-08-08 01:09 UTC · Duration: 0 min
- Updates: 1 · Affected components: Personalization, Realtime notifications
- [Vendor status page: http://stspg.io/ef9387e49](http://stspg.io/ef9387e49)
- [Company: Stream (GetStream)](https://rewindex.com/company/getstream.md)

## Timeline of updates

- **resolved** 2018-08-08 01:09 UTC: Our distributed realtime cluster uses Redis (on Elasticache) for state management. A failover of the Elasticache cluster caused realtime to be unavailable for 7 minutes. This issue has been resolved and we're investigating why the failover took 7 minutes. This impacted customers using Stream's websocket, SQS or Webhook firehose systems.


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Canonical: https://rewindex.com/company/getstream/incidents/2rdc8s6jwvh2 · Markdown: https://rewindex.com/company/getstream/incidents/2rdc8s6jwvh2.md · JSON: https://rewindex.com/api/v1/companies/getstream/incidents/2rdc8s6jwvh2 · Generated 2026-10-20T00:49:38.982Z