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Front: Errors loading conversations

Affected components: App

Timeline of updates

1. investigating2025-12-10 01:06 UTC

   We are currently investigating an issue that is causing errors loading conversations. We believe it is limited in scope to a subset of customers who use our slack integration

2. identified2025-12-10 01:11 UTC

   We believe we have identified the issue, currently working on implementing a fix

3. identified2025-12-10 01:23 UTC

   We are rolling out the fix now

4. monitoring2025-12-10 01:53 UTC

   We've rolled out a fix to the issue, all conversations should now load. Please reach out to support if you continue to experience any issues

5. resolved2025-12-10 16:00 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Front profile · Recent Front incidents · Markdown · JSON