# Front: Errors loading conversations

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-12-10 01:06 UTC · Resolved: 2025-12-10 16:00 UTC · Duration: 15 h
- Updates: 5 · Affected components: App
- [Vendor status page: https://stspg.io/z4rj9mdgn9l0](https://stspg.io/z4rj9mdgn9l0)
- [Company: Front](https://rewindex.com/company/front.md)

## Timeline of updates

- **investigating** 2025-12-10 01:06 UTC: We are currently investigating an issue that is causing errors loading conversations. We believe it is limited in scope to a subset of customers who use our slack integration
- **identified** 2025-12-10 01:11 UTC: We believe we have identified the issue, currently working on implementing a fix
- **identified** 2025-12-10 01:23 UTC: We are rolling out the fix now
- **monitoring** 2025-12-10 01:53 UTC: We've rolled out a fix to the issue, all conversations should now load. Please reach out to support if you continue to experience any issues
- **resolved** 2025-12-10 16:00 UTC: This incident has been resolved.


---
Canonical: https://rewindex.com/company/front/incidents/r6mc33jcs253 · Markdown: https://rewindex.com/company/front/incidents/r6mc33jcs253.md · JSON: https://rewindex.com/api/v1/companies/front/incidents/r6mc33jcs253 · Generated 2026-10-18T10:30:56.881Z