Companies / Front / incidents

Front: App not loading

Impact: majorStatus: resolvedStarted Resolved (9 min)2 updatesSource: stspg.io (opens in new tab)
Summary

Front reported a major outage affecting app loading in specific regions and causing timeouts for some API calls. It lasted 9 min, from 2025-09-26 16:47 UTC to 2025-09-26 16:56 UTC. Front stated that a cache node was lost and automatically recovered in 6 minutes; all systems should now be operational.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: API and integrationsApp

Timeline of updates

  1. investigating

    App is not loading in specific regions and timeouts have been spiking for some API calls

  2. resolved

    A cache node was lost and automatically recovered in 6 minutes. All systems should now be operational.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Front profile · Recent Front incidents · Markdown · JSON