Front: Elevated error rates for [office365] channels
Front reported a major Office 365 channel outage from 2025-03-01 21:14 UTC to 2025-03-01 22:32 UTC, lasting 1 h 17 min. An Office365 outage prevented user login and Front from sending and importing messages; Front later reported that Office appeared to have resolved the issue and was processing an import backlog before marking the incident resolved.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: O365
Timeline of updates
- investigating
Our monitoring is suggesting there are elevated error rates for Office 365 channels. We are currently investigating.
- identified
Office365 is currently experiencing an outage preventing users to login. This is also preventing us from sending and importing messages.
- monitoring
Office seem to have resolved the issue. We're working through a backlog of imports.
- resolved
This incident has been resolved.
Rewindex changes for this incident
- Major incident: Elevated error rates for [office365] channels 2025-03-01 21:14 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Front profile · Recent Front incidents · Markdown · JSON