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Front: [us-west-2] [by_company_00008] Customers may experience slowness in app loading

Impact: majorStatus: resolvedStarted Resolved (35 min)3 updatesSource: stspg.io (opens in new tab)
Summary

Front reported major app-loading slowness in us-west-2 affecting by_company_00008, starting at 2025-03-19 17:24 UTC and lasting 35 min until resolution at 2025-03-19 17:59 UTC. A fix was implemented by 2025-03-19 17:42 UTC; no cause was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: App

Timeline of updates

  1. investigating

    We are currently investigating the issue

  2. monitoring

    A fix has been implemented and we are monitoring performance for customers.

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Front profile · Recent Front incidents · Markdown · JSON