# Front: [us-west-2] [by_company_00008] Customers may experience slowness in app loading

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-03-19 17:24 UTC · Resolved: 2025-03-19 17:59 UTC · Duration: 35 min
- Updates: 3 · Affected components: App
- [Vendor status page: https://stspg.io/s5ldgbz21jw9](https://stspg.io/s5ldgbz21jw9)
- [Company: Front](https://rewindex.com/company/front.md)

## Summary

Front reported major app-loading slowness in us-west-2 affecting by\_company\_00008, starting at 2025-03-19 17:24 UTC and lasting 35 min until resolution at 2025-03-19 17:59 UTC. A fix was implemented by 2025-03-19 17:42 UTC; no cause was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-03-19 17:24 UTC: We are currently investigating the issue
- **monitoring** 2025-03-19 17:42 UTC: A fix has been implemented and we are monitoring performance for customers.
- **resolved** 2025-03-19 17:59 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-03-19 17:24 UTC: [Major incident: \[us-west-2\] \[by\_company\_00008\] Customers may experience slowness in app loading](https://rewindex.com/change/i1be3c024b061f7.md)


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Canonical: https://rewindex.com/company/front/incidents/3v2spdf8sbnx · Markdown: https://rewindex.com/company/front/incidents/3v2spdf8sbnx.md · JSON: https://rewindex.com/api/v1/companies/front/incidents/3v2spdf8sbnx · Generated 2026-10-18T11:27:39.189Z