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ElevenLabs: ElevenCreative - Image & Video - Degraded performance

MinorStatus: resolvededitedStarted Resolved (1.7 h)3 updatesstatus.elevenlabs.io (opens in new tab)
Summary

ElevenLabs clarified the incident scope from general content generations to image and video generation, Flows, and MCP in ElevenCreative. The edited investigating update at 10-30 09:19 UTC reports elevated latency and timeouts, with some generations stuck or failing to complete; no cause or fix was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: 01M52EJT2ZR0TCK0EARKESJ8NW

Timeline of updates

  1. investigatingEdited

    We are investigating elevated latency and timeouts affecting image and video generation, Flows, and MCP in ElevenCreative. Some generations may get stuck or fail to complete. Our team is actively looking into the cause and will post updates as we learn more.

  2. monitoring

    The elevated latency and timeouts affecting image and video generation, Flows, and MCP in ElevenCreative have improved. We are monitoring to confirm that generations are completing normally and will post an update once recovery is confirmed.

  3. resolved

    The issue affecting image and video generation, Flows, and MCP in ElevenCreative has been resolved. Generations are completing normally.

Changes Rewindex caught on this incident

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Impact, status and times are the vendor’s own, as last archived. View on status.elevenlabs.io (opens in new tab).

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