# ElevenLabs: ElevenCreative - Image & Video - Degraded performance

> ElevenLabs clarified the incident scope from general content generations to image and video generation, Flows, and MCP in ElevenCreative. The edited investigating update at 10-30 09:19 UTC reports elevated latency and timeouts, with some generations stuck or failing to complete; no cause or fix was

Canonical: https://rewindex.com/company/elevenlabs/incidents/01M661PASVTZR2HZ6B8CY5XB3D
Last updated: 2026-10-31T11:29:45Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-30 09:19 UTC · Resolved: 2026-10-30 11:01 UTC · Duration: 1.7 h
- Updates: 3 · Affected components: 01M52EJT2ZR0TCK0EARKESJ8NW
- [Vendor status page: https://status.elevenlabs.io/incidents/01M661PASVTZR2HZ6B8CY5XB3D](https://status.elevenlabs.io/incidents/01M661PASVTZR2HZ6B8CY5XB3D)
- [Company: ElevenLabs](https://rewindex.com/company/elevenlabs.md)

## Summary

ElevenLabs clarified the incident scope from general content generations to image and video generation, Flows, and MCP in ElevenCreative. The edited investigating update at 10-30 09:19 UTC reports elevated latency and timeouts, with some generations stuck or failing to complete; no cause or fix was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-10-30 09:04 UTC _(edited after publishing)_: We are investigating elevated latency and timeouts affecting image and video generation, Flows, and MCP in ElevenCreative. Some generations may get stuck or fail to complete. Our team is actively looking into the cause and will post updates as we learn more.
- **monitoring** 2026-10-30 10:49 UTC: The elevated latency and timeouts affecting image and video generation, Flows, and MCP in ElevenCreative have improved. We are monitoring to confirm that generations are completing normally and will post an update once recovery is confirmed.
- **resolved** 2026-10-30 11:01 UTC: The issue affecting image and video generation, Flows, and MCP in ElevenCreative has been resolved. Generations are completing normally.

## Rewindex changes for this incident

- 2026-10-30 09:33 UTC: [Incident silently edited: ElevenCreative - Image & Video - Degraded performance](https://rewindex.com/change/rfc85872b971e0b.md)
- 2026-10-30 10:53 UTC: [Incident updated: ElevenCreative - Image & Video - Degraded performance](https://rewindex.com/change/rc402a34d5c311f.md)
- 2026-10-30 11:03 UTC: [Incident updated: ElevenCreative - Image & Video - Degraded performance](https://rewindex.com/change/r86cce6eadaae2e.md)


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Canonical: https://rewindex.com/company/elevenlabs/incidents/01M661PASVTZR2HZ6B8CY5XB3D · Markdown: https://rewindex.com/company/elevenlabs/incidents/01M661PASVTZR2HZ6B8CY5XB3D.md · JSON: https://rewindex.com/api/v1/companies/elevenlabs/incidents/01M661PASVTZR2HZ6B8CY5XB3D · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-31T11:29:45.423Z