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ElevenLabs change history: Agent SIP Conversation Disruption

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9Major incident
When (UTC)ChangeKind
Major incident: Agent SIP Conversation Disruption
ElevenLabs reported a major outage causing call failures in Agent conversations using SIP; non-SIP conversations were unaffected. The incident started at 2026-10-08 14:21 UTC and was resolved at 2026-10-08 15:43 UTC, lasting 1 h 22 min. ElevenLabs reported no continuing failures as of 15:15 UTC and promised a Root Cause Analysis after investigation.
Major incident