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Elastic Cloud: Cloud API and user console intermittent failure
Timeline of updates
- resolved
All services are operational, the incident is resolved. Customers experienced failures accessing their Elastic Cloud user console and Elastic Cloud API between 13:09 UTC and 13:18 UTC. Availability of Elastic Cloud deployments was not impacted. Our engineers are working on a root cause analysis. Our preliminary assessment is that an intermittent issue with our Apache ZooKeeper coordination layer that affected connections from our backend API services was the main contributing factor to this incident.
From Elastic Cloud’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on status.elastic.co (opens in new tab). Elastic Cloud profile · Recent Elastic Cloud incidents · Markdown · JSON