Dynatrace change history: Alerting and Dashboard/App Loading Issues on AWS US East

Dynatrace reported a major incident affecting some AWS US East environments from 2026-09-10 10:56 UTC to 2026-09-10 14:25 UTC, lasting 3 h 29 min. Customers could experience DQL query failures when loading dashboards and applications, delayed or failed alert processing, or missing alerts. Dynatrace implemented a mitigation and confirmed stable service before resolution.