Companies / Dropbox Sign / incidents
Dropbox Sign: Unexpected site availability problems
Impact: criticalStatus: resolvedStarted Resolved (1.0 h)1 updateSource: status.hellosign.com (opens in new tab)
Timeline of updates
- resolved
The technical cause of this outage was a bad webserver configuration. We believe we have a strong understanding of the exact failure mode, and have high confidence this problem will not reoccur in the near term. HelloSign apologizes for this failure of human processes.
From Dropbox Sign’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on status.hellosign.com (opens in new tab). Dropbox Sign profile · Recent Dropbox Sign incidents · Markdown · JSON