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Drata change history: SafeBase AI Questionnaire Service (AIQA) Down

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34Major incident
When (UTC)ChangeKind
Critical incident: SafeBase AI Questionnaire Service (AIQA) Down
SafeBase’s AIQA, Ask AI, and AI Search features were affected by a Google Cloud Vertex AI API outage, rated critical by the vendor. The incident started at 2025-12-11 13:36 UTC and was resolved at 2025-12-11 22:41 UTC, lasting 9 h 4 min. The vendor reported Google’s fix restored its pipelines before monitoring.
Major incident